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Motoring | Vehicles
Action Ford Roodepoort
5 Reviews
About
We strive for service excellence when servicing and buying your quality pre-owned or new vehicle. You are welcome to speak to any one of our managers or our Divisional Chief Executive, Mr. Hartogh Streicher, directly to ensure you get the best service.
Action Ford Roodepoort
93 William Nicol Dr, Constantia Kloof
Directions
Operating hours
Operating hours
Monday: 7:00 AM – 5:45 PM
Tuesday: 7:00 AM – 5:45 PM
Wednesday: 7:00 AM – 5:45 PM
Thursday: 7:00 AM – 5:45 PM
Friday: 7:00 AM – 5:45 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed
087 359 2756Call
Reviews (5)

Terrible service from Action Ford. I requested a quote on having my lock fixed after a second break in. Their first available appointment to help me was in 2 weeks and i am yet to receive my quote. I have also previously serviced my car with them, it was also a long wait to get an actual appointment. The telephone operators always come forth as rude and as if they don’t have time for you. This was the feeling on both occasions. I highly recommend Kempster Ford Randburg. I received immediate assistance with a smile!!
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  • FORD DEALERSHIP SERVICE NOT UP TO STANDARD I received VERY BAD SERVICE. NO THE SERVICE IS NON EXISTING. My Ford vehicle was booked in for a quality check, a battery replacement and to sort out a knocking noise on the suspension. It took the dealership three days to only replace the battery then I was told to rebook the vehicle because of time constraints. It took me over a month to get a new booking at the Dealership to finish the job. For the second time the vehicle was booked in at the same Dealership by a Service Advisor which completed a full inspection of the vehicle (a complete a damage report) before it was booked in to confirm if there are any bumps or scratches that both parties are aware of or notices /agree on before the Dealership takes full responsibility of the vehicle while on their premises. There after it all went pear shaped - I had to physically go into the Dealership to find out what the progress was on my vehicle - I was not contacted for progress updates on a regular basis. My vehicle was not taken care of as would be expected from Ford. My vehicle was parked in parade so close to another customer car with mirrors touching. How is that taking care of customer's vehicles. My vehicle was damaged while in their care. On collecting my vehicle and seeing the damages, I showed it out to the Service Advisor. He confirmed that the mags were not damaged when the vehicle was booked in. Therefore the vehicle mags were damaged while in their care. The Service Advisor confirmed that I could get a quotation for the repairs of the mags and that it would be passed on to the Service Manager to get approval. When I approached the Dealership with the quote, the Service Manager denied the approval thereof and made me out to be a liar. The Dealer Principal is also not helpful or interested in sorting out the damages on my vehicle's mags. I then phoned Ford South Africa - the lady at the Call Center was also not very friendly or helpful. As a client of a Ford product I'm not getting the attention or service expected from a brand like this.
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  • Got to Ford towing the focus on a trailer. Not one person to help off load my vehicle it was just me and my partner... after that not one person could help us on anything. theres very poor service and it's very unorganized. How can you let your customers off load their car alone. I'm very disappointed and un impressed
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  • Lovely service from Ford Roodepoort. I must say so much better than The Glen, will never go back to The Glen. You showed what service should be like.
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  • good service, you're made to feel important as a customer, you can leave your car with them feeling good that it will be taken good care of but can they please work on finishing on time every time when i go there to collect my car its at wash bay
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